Leaders who lift get further than those who push down. Performance improves when people feel encouraged and declines when they’re discouraged or hopeless.
You don’t have to beat up high-performers – they do it to themselves – lift them instead.
All successful leaders encourage;
they fill people with hope.
See the 10 ways to Encourage Discouraged People: http://leadershipfreak.wordpress.com/2012/06/29/10-ways-to-encourage-discouraged-people/